Virtual exchange has become a powerful strategy for fostering intercultural understanding and language learning. This keynote presentation will explore the multifaceted role of virtual exchange in language learning and teaching, drawing on perspectives from South American teachers' experiences. By examining virtual exchange in the region, from the perspective of the educator, we will delve into the ways in which these initiatives have impacted their professional development, the actual intercultural agents in the classroom, in the championing of global citizenship. The presentation will address key themes such as personal and professional experiences and feelings as an intercultural agent in virtual exchange programs, the responsibility for facilitating authentic intercultural interaction, cultivating cultural awareness, supporting language learning, building global citizenship, and addressing challenges. By creating opportunities for exchanging valuable experiences and meaningful cross-cultural communication, this keynote will provide valuable insights for educators, policymakers, and researchers interested in the transformative potential of virtual exchange in language education.